Blog Archives

The Value of People & Good HR in Organizations

The Human Resources function can be quite misunderstood in many organizations. People often think it’s the group who plans the parties or who fails every year to keep the cost of our benefits down. Maybe worse, it’s the folks who

Posted in Employee Development, employee engagement, Employee Morale Tagged with: , , , , ,

Putting the 70% Back into Learning & Development!

How often do your leadership and team development efforts stall out because you can’t settle on a day when everybody can get together for training? Or maybe you get stuck because your HR partner wants a full day of classroom

Posted in Development, Employee Development, employee engagement, Employee Morale, Empowerment, Executive Coach, Executive Coaching, Leadership, Learning Tagged with: , , , , ,

Eight Great Ways to Engage Your Employees & Make Your Mission Matter

I regularly facilitate Strategic Planning workshops with leadership teams to help them establish their visions for the future. During these sessions, leaders regularly ask me how they can keep their Mission and organizational Values alive after these highly interactive group

Posted in employee engagement, Employee Ownership, Engagement, Innovation, innovation efforts, Inspiration, Mission Statement

Eight Great Ways to Engage Your Employees & Make Your Mission Matter

  I recently facilitated a leadership workshop with a group of @Vistage executives, and one of these leaders asked me how she could keep her Mission and organizational Values alive in her organization. She created her “current” Mission statement with

Posted in employee engagement, Leadership, Leadership Offsite, Mission Statement, New Hire Orientation, On-Boarding, organizational culture, Organizational Performance, Organizational Values, Strategic Planning, Talent Management Tagged with: , , , , , , , , , , , , , , , , , , ,

Moving from “What’s the Matter?” to “What Really Matters?”

I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience.

Posted in CEO, Critical Thinking, Customer Engagement, employee engagement, Healthcare, Organizational Assessment, Patient Experience, Performance Improvement, Performance Issues

What a Performance Review Is – and What It Isn’t!

So what is performance? Performance is the results we get (the what) plus the behaviors that give us those results (the how). And why do we care about managing performance in organizations? It’s the only reliable way to assure our

Posted in Best Practices, employee engagement, Empowerment, HR, Human Resources, Leadership, Motivation, OD, Organization Development, Performance Assessment, Performance Management, Performance Review

Tell Them Once and Never Have to Tell Them Again!

I am fortunate to have an uber-perfectionist named Jessica by my side. She is incredibly responsible, completely reliable, and in general just a wonderful person to work with. At times, I forget that Jessica strives for perfection in all that

Posted in Communication, Delegation, Direction, employee engagement, Intentions, Leadership, Management, Motivation, success, Vistage

Getting Our Employees to Think “My Company” Instead of “My Paycheck”

Just imagine what it would be like if everyone in your company related to your company as if it were his/her company too. What else could you accomplish if everyone didn’t just show up to collect a paycheck? How much

Posted in employee engagement, Employee Ownership, Employee Stock Ownership Plan, Empowerment, ESOP, Leadership, Open Book Management, organizational culture, Strategic Culture Change

Why They Don’t Want What You Want – And How To Use It To Your Advantage!

My clients regularly complain to me about how resistance is a bad thing and constantly gets in the way of their successful organizational change efforts. “Why can’t he (or those people) just accept it and get on board?” While it

Posted in Change, Change management, employee engagement, Organization Development, organizational change, Resistance, Resistance to Change, Rick Maurer, Transition Management

Rock Star Performers Eat Chocolate Cake and Apple Pie!

I always enjoy working with companies who value their employees and recognize them for their individual and team accomplishments. I firmly believe that people want to contribute and make a difference and that the more they feel valued the more

Posted in Apple Pie, Chocolate Cake, employee engagement, Employee Recognition, High Performing Team, Inspiration, Leadership, Motivation, Organization Development, organizational culture

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