Blog Archives

Vacation: The True Sign of a Great Leader

As summer quickly comes to a close, I find myself reflecting on the many different leaders I have the privilege of coaching these days. One of whom actually took an extended 4-week vacation this summer, and another who worked her

Posted in business, Coaching, Executive Coaching, Leadership, people, Performance Improvement, success, Uncategorized, Vacation, Value Tagged with: , , , , , , ,

Plus Delta’s CEO to Lead Strategic Performance Management Workshop for NHRA

How often have you heard a business leader grimace or otherwise complain when HR announces it’s time to complete annual performance reviews? People often think of performance management as that thing they have to do for HR at the end

Posted in Annual Performance Review, Feedback, HR, Human Resources, NHRA, Performance Improvement, Performance Management, Performance Management Process, Performance Review, Workshop Tagged with: , , , , , , , , , ,

Plus Delta’s CEO Discusses What a Performance Review Is – and What It Isn’t! – at 2014 @CAHRConference

How often have you heard a business leader grimace or otherwise complain when HR announces it’s time to complete annual performance reviews? People often think of performance management as that thing they have to do for HR at the end

Posted in California HR Conference, Feedback, Performance Improvement, Performance Management, Performance Review, Workshop Tagged with: , , , , , , , , , , , , ,

Moving from “What’s the Matter?” to “What Really Matters?”

I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience.

Posted in CEO, Critical Thinking, Customer Engagement, employee engagement, Healthcare, Organizational Assessment, Patient Experience, Performance Improvement, Performance Issues

Planning Your Future from the Future to Take Your Organization from Strategy to Action

Whether your organization is large or small, strategic planning is critical to the success of your business. Even individual departments must create their own strategic plans to drive sustained business results. Whatever our size or scope, we need to plan

Posted in Action Planning, Future, Innovation, organizational change, Past, Performance Improvement, Strategic Planning, transformation, Visioning Tagged with:

Five Keys To Managing the Human Side of Technology Change: Your System Is Useless If Your People Don’t Use It!

Does this sound familiar? You try implementing a new technology system only to feel like you’re walking across a tightrope juggling 10 heavy balls – of different shapes and sizes – in the air all at once. Even when you

Posted in Change management, Communications, Employee Communications, Enterprise Resource Planning, ERP, Performance Improvement, Return on Investment, ROI, Stakeholder Management, System Implementation, Technology Adoption, Training

Different Patterns…Different Results!

Insanity is commonly defined as doing the same thing over and over again and expecting different results. This makes perfect sense logically, although I rarely recognize it when I get wrapped up in my daily routines.  Last Friday, my SiriusXM

Posted in Breakthrough, CEO, Country Music, Innovation, Leadership, Music, Patterns, Performance, Performance Improvement, Rituals, Routines, SiriusXM, transformation

Communication 101: Manage the Message Yourself or They’ll Do It For You!

Today’s organizations experience tremendous amounts of change. Whether these changes are prompted by the implementation of new technologies, the redesign of business-critical processes, or simply the introduction of different leadership practices, the people who are most impacted by these changes

Posted in Best Practices, Change Communications, Change management, Communications, Employee Communications, employee engagement, organizational change, Performance Improvement, Resistance, Stakeholder Management

Leadership Coaching as a Present, not Punishment

I was speaking with another leadership coach yesterday, and we began discussing how the culture for executive coaching is slowly shifting in organizations but is still well-rooted in the past. Several years ago you see, coaching was seen by many

Posted in Executive Coaching, HR, Human Resources, Leadership, Leadership Coach, Leadership Coaching, Leadership Development, Performance Improvement, Performance Management

Start Your Summer off Right with a Positive Change Strategy Session

That’s right! Plus Delta is kicking off this year’s 98 days of summer by offering you – our most valued clients and colleagues – Positive ChangeSM Strategy Sessions. These ½-day sessions are perfect for any Executive Team or functional work

Posted in Action Planning, Breakthrough, Consulting, Innovation, Issue Processing, Organizational Assessment, Performance Improvement, Positive Change, Strategic Planning, Strategy

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