Yearly Archives: 2013

There are No Failures or Mistakes in Lessons Learned

For the longest time, I have strived for perfection in all that I do. That’s nice in concept. It isn’t very practical though and rarely produces any breakthrough results. I often end up taking too long to do things with

Posted in Breakthrough, Experiment, Failure, Lessons, Lessons Learned, Light Bulb, Mistake, Perfection, Thomas Edison

What a Performance Review Is – and What It Isn’t!

So what is performance? Performance is the results we get (the what) plus the behaviors that give us those results (the how). And why do we care about managing performance in organizations? It’s the only reliable way to assure our

Posted in Best Practices, employee engagement, Empowerment, HR, Human Resources, Leadership, Motivation, OD, Organization Development, Performance Assessment, Performance Management, Performance Review

Plus Delta CEO Leads Discussion on Organization Design and the Evolving Roles of HR & OD in Getting the Right People in the Right Place

Later this month, ASTD Los Angeles and the California School of Professional Psychology are partnering together to host a panel discussion on organization design and the evolving roles of HR and OD in getting the right people in the right place in

Posted in HR, Human Resources, OD, Organization Design, Organization Development, Organizational Alignment, organizational culture, Professional Development, Training, Workshop

Focusing on the How in Succession Management, Not the Who!

I support a lot of individual business leaders and owners who are quickly turning their attention to their “third acts” in life. In every one of these situations – whether it’s the third-generation business leader maintaining the family’s traditions for

Posted in Leadership, Leadership Development, Management, Next-Generation Leader, Retirement, success, Succession, Succession Management, Succession Planning, Transition

Tell Them Once and Never Have to Tell Them Again!

I am fortunate to have an uber-perfectionist named Jessica by my side. She is incredibly responsible, completely reliable, and in general just a wonderful person to work with. At times, I forget that Jessica strives for perfection in all that

Posted in Communication, Delegation, Direction, employee engagement, Intentions, Leadership, Management, Motivation, success, Vistage

Planning Your Future from the Future to Take Your Organization from Strategy to Action

Whether your organization is large or small, strategic planning is critical to the success of your business. Even individual departments must create their own strategic plans to drive sustained business results. Whatever our size or scope, we need to plan

Posted in Action Planning, Future, Innovation, organizational change, Past, Performance Improvement, Strategic Planning, transformation, Visioning Tagged with:

Worrying About Today’s Problems Is Not My Problem!

I was recently sitting in a Vistage Chief Executive forum when one of my best friends and professional role models shared this revolutionary idea with our group. Today’s operational issues are someone else’s problem. According to him, if as a

Posted in CEO, Entrepreneur, Future, Job Duties, Leadership, Management, Organizational Performance, Past, Planning, Present, Problem-Solving, Visioning, Vistage

Recognizing “I Have a Dream” 50 Years after Rev Martin Luther King

Fifty years ago today, Rev. Martin Luther King, Jr. delivered his unforgettable “I Have a Dream” speech to 250,000 supporters, punctuating the 1963 March on Washington for Jobs and Freedom. Well, on this day 50 years later, I had the

Posted in California HR Conference, Commitment, Confidence, Dreams, Identity, Martin Luther King, PIHRA, Self-confidence, Stedman Graham, Vision

Five Keys To Managing the Human Side of Technology Change: Your System Is Useless If Your People Don’t Use It!

Does this sound familiar? You try implementing a new technology system only to feel like you’re walking across a tightrope juggling 10 heavy balls – of different shapes and sizes – in the air all at once. Even when you

Posted in Change management, Communications, Employee Communications, Enterprise Resource Planning, ERP, Performance Improvement, Return on Investment, ROI, Stakeholder Management, System Implementation, Technology Adoption, Training

Getting Our Employees to Think “My Company” Instead of “My Paycheck”

Just imagine what it would be like if everyone in your company related to your company as if it were his/her company too. What else could you accomplish if everyone didn’t just show up to collect a paycheck? How much

Posted in employee engagement, Employee Ownership, Employee Stock Ownership Plan, Empowerment, ESOP, Leadership, Open Book Management, organizational culture, Strategic Culture Change

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