Blog Archives

Eight Points on What It Takes To Be CEO Straight from a Successful CEO!

One of my key lessons learned about being a CEO and small business owner comes from Chris Gardner, author of the book and subject of the Will Smith movie “Pursuit of Happyness”. In a reception of Inc award winners a

Posted in CEO, Chris Gardner, Coaching, Executive Assistant, Executive Coaching, Leadership, Lessons Learned, Next-Generation Leader, Pursuit of Happyness, success, Vistage, Will Smith Tagged with: , , ,

Seeking Clarity Instead of Taking it so Personally

Sometimes, it can be hard not to take someone’s comments personally. Let’s face it. It’s human nature to hear something, process that information quickly, and then make a snap judgment about what it really means. Unfortunately, not everything we hear

Posted in CEO, Coaching, Direct Reports, Executive Coaching, Leader, Uncategorized Tagged with: , , , , ,

Three Power Play Questions to Improve Any Customer Relationship

Among the many hats I wear at my firm, I am head of sales and Chief Rainmaker. That doesn’t mean that I enjoy sales though.    For many – myself included – that word “sales” has such a negative connotation

Posted in Chief Rainmaker, Coaching, Customer, Customer Relations, Customer Relationship Management, customer service, Executive Coaching, Ice Breaker, Questions, Sales, Value-Added Service

Leadership Coaching as a Present, not Punishment

I was speaking with another leadership coach yesterday, and we began discussing how the culture for executive coaching is slowly shifting in organizations but is still well-rooted in the past. Several years ago you see, coaching was seen by many

Posted in Executive Coaching, HR, Human Resources, Leadership, Leadership Coach, Leadership Coaching, Leadership Development, Performance Improvement, Performance Management

Plus Delta’s CEO Leads Webinar on “Three Keys to Success with Succession Management”

Many see the key to success in succession management as identifying and then developing the CEO successor.  It’s not just grooming your next-generation leader that makes succession management a success though.  There are two other critical elements to succession management

Posted in Baby Boomers, Executive Coaching, Leadership, Presentation, Professional Development, Retirement, Succession, Succession Management, Succession Planning, Training, Webinar, Workshop

How Many Leadership Coaches does it take to Change a Light Bulb?

None of course! A good leadership coach would never actually change the light bulb for his/her client. That could be the role for your management consultant or other trusted business advisors. A good leadership coach, though, would instead offer fresh

Posted in Executive Coaching, Leadership, Leadership Coaching, Management, Management Consulting

What to do When the Boss is Your Dad

I coach a lot of business leaders these days. Many of these individuals are successful Directors and Vice Presidents who want to take it the next level – and fortunately for them report to bosses who believe they can! Oftentimes,

Posted in Bosses, Children, Executive Coaching, Family, Family Business, Far Side, Identity Management, Leadership, Leadership Coaching, Parent, Role Clarity, Son

Moving from A’ha to Action!

I was coaching an executive-level client of mine the other day, and he kept sharing these powerful A’has (as I called them) with me throughout our conversation. At first, I was thrilled that he was even present to such valuable

Posted in Change, Executive Coaching, Innovation, Leadership Coach, Organizational Change Management, Organizational Performance, Performance Improvement, Performance Management, Presence, Strategic Thinking

Forget the Problem…What’s the Solution?!?

So many people I know and consult with are brilliantly adept at identifying problems. Throughout their days, they are quick to find fault in others, and they regularly blame their environment for what isn’t producing their intended results. While this

Posted in Accountability, Coaching, Executive Coaching, Leadership, Problem-Solving, Problems, Solutions, Taking Ownership

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