Blog Archives

Seven Ways Great Leaders Overcome Setbacks & Build Resiliency

Have you ever tried to force yourself back into the swing of things after a setback? I’ve experienced plenty of setbacks – what I’ve come to call “woe is me moments” – in my life. Almost every leader does from

Posted in Accelerated workplace, Accomplishment, business, Change management, Coaching, Executive Coaching, Leadership, success, Uncategorized Tagged with: , , , , , , , , ,

Feedback? Feed-Forward . . . Telling Your Family Business Leaders What You Really Think!

I like to think of feedback more like “feed-forward.” You’ve seen the concept of “pay it forward” in movies and commercials over the years, and feedback can have the same effect. When offered with the right intention and skills, feedback

Posted in Coaching, Commitment, Constructive Feedback, corrective action, Development Dimensions International, Executive Coaching, Family, Family Business, Family Business Leaders, Family Business Owner, family relationships, Leadership, Leadership Skills, Negative Feedback, Next-Generation Leader, NextGen Leader, Pay It Forward, STAR Model

Plus Delta’s CEO Joins ODinLA “Many Faces of Coaching” Panel Presentation on Thur. Nov 6th

Whether we are coaches, HROD practitioners, internal or external consultants, coaching is an important aspect of the work we do. ODinLA, the premier networking community for Organization Development in the Greater Los Angeles area, is hosting a learning and networking

Posted in Business Coaching, Coaching, Executive Coaching, Group Coaching, Los Angeles, MeetUp, OD, Organization Development, Organization Effectiveness Tagged with: , , , , , , , , , , , , , ,

Plus Delta Recognized as Best Management Consulting Firm for Driving Greater Value for Clients

Wealth & Finance International’s 2014 Wealth & Money Management Awards commend those working within the investment and financial services community from asset managers, wealth managers, private bankers and financial planners to brokers, banks, family offices, financial advisory firms and consultants.

Posted in Baby Boomers, Coaching, Consultants, Executive Coaching, Family Business, Next-Generation Leader, NextGen Leader, Retirement, Succession Planning Tagged with: , , , , , , , , , , , , , , , ,

Why Group Coaching May Be Better than One-on-One!

Over the past couple of years, I’ve been fortunate enough to participate in a few different group coaching efforts. A Chief Executive peer support group with @Vistage. An Action Learning Group for the Bay Area OD Network. (Read The Power

Posted in BAodn, Coaching, Executive Coach, Executive Coaching, Group Coaching, Group Learning, Group Workshop, Leadership, Leadership Coaching, Next-Generation Leader, NextGen Leader, Vistage, Vistage International Tagged with: , , , , , , , , , , , , ,

CliffsNotes Guide To Managing the Ones Who Used To Be Your Peers

I still remember the first time I was promoted into a senior leadership position and all of a sudden had a couple of my best friends reporting to me. Weird, awkward, difficult, and challenging are all words that immediately come

Posted in Boss, Bosses, Coaching, Direct Reports, Executive Coaching, Leadership, Next-Generation Leader, NextGen Leader, Peers, Promotion, Senior Management, Transition Tagged with: , , , , , , , , , , ,

Eight Points on What It Takes To Be CEO Straight from a Successful CEO!

One of my key lessons learned about being a CEO and small business owner comes from Chris Gardner, author of the book and subject of the Will Smith movie “Pursuit of Happyness”. In a reception of Inc award winners a

Posted in CEO, Chris Gardner, Coaching, Executive Assistant, Executive Coaching, Leadership, Lessons Learned, Next-Generation Leader, Pursuit of Happyness, success, Vistage, Will Smith Tagged with: , , ,

Seeking Clarity Instead of Taking it so Personally

Sometimes, it can be hard not to take someone’s comments personally. Let’s face it. It’s human nature to hear something, process that information quickly, and then make a snap judgment about what it really means. Unfortunately, not everything we hear

Posted in CEO, Coaching, Direct Reports, Executive Coaching, Leader, Uncategorized Tagged with: , , , , ,

Three Power Play Questions to Improve Any Customer Relationship

Among the many hats I wear at my firm, I am head of sales and Chief Rainmaker. That doesn’t mean that I enjoy sales though.    For many – myself included – that word “sales” has such a negative connotation

Posted in Chief Rainmaker, Coaching, Customer, Customer Relations, Customer Relationship Management, customer service, Executive Coaching, Ice Breaker, Questions, Sales, Value-Added Service

How Much is Developing Your Employees Worth?

I remember years ago when the cost of employee turnover was calculated to be 150% of an employee’s annual salary. That amount included any internal recruitment costs, external search fees, and hiring and on-boarding expenses as well as the simple

Posted in Coaching, Employee Development, Employee Retention, Learning, Mentoring, Organization Development, Professional Development, Training, Turnover

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