So How Do You Manage People You Never (or Even Rarely) See?
December 1st, 2011 by Jeremy Lurey
You don’t! OK, that’s sort of a trick question because I don’t believe in managing people per se. In my experience, management is all about planning, budgeting, directing, and controlling work efforts. Leadership, on the other hand, is more about clearly articulating the vision, setting appropriate performance expectations, helping employees develop their abilities in line with those expectations, and providing guidance as needed to keep people on track. And yes, I’m a huge advocate for virtual leadership and remote coaching for those team members who are not present in and do not work from co-located facilities.
I actually completed my doctoral research on best practices in designing and supporting effective virtual teams back in ’98 (click here for the Cliffs Notes version), and surprisingly not much has changed since then. Read the rest of this entry »
Taking a Break to Recharge: An Organizational Imperative for a Sustainable Future
September 20th, 2010 by Jeremy Lurey
Summer has quickly come and gone again, so it must be time to dig in and get back to work, right? Wrong! In today’s fast-paced, ever-changing business environment, business leaders must continually make “getting away” an organizational imperative to ensure the long-term viability of their organizations. Taking time away from work is the only sure-fire way to get the rest we need as humans to recharge our engines and maintain high levels of functioning and enhanced performance longer-term. So why do many of us continue charging hard day in and day out as if the world may come to an end if we don’t?
Many might say it’s just a sign of the times and ask, “Is it really appropriate to take a break at this point in time?” Unemployment has soared to astronomical heights in recent past, and many (Americans at least) are still struggling just to hang on to their jobs to avoid bank foreclosures on their homes. Some economists report that the economy is showing signs of recovery, but it’s going to be quite some time before Read the rest of this entry »
Organization Development as a Profession: Will Certification or Licensing Help You Choose Your Consultant?
March 12th, 2010 by Cris Hagen
Should the profession of Organization Development (OD) require professional certification or licensing for practitioners to practice?
As we look to the future of OD, some questions come to mind :
- Should anyone wanting to “hang out a shingle” as an OD practitioner be allowed to do so?
- Should there be minimum educational requirements? If so, what should they be?
- Should OD practitioners be licensed through a formal licensing or certification process?
- How would a governing body for licensing or certification be “selected”?
- What risks to the OD profession are posed if licensing or certification is required?
- How do you market your practice to differentiate and distinguish yourself?
Having practiced in the field for 30 years, now, I have seen OD grow to encompass a broad range of “specialty” areas beyond its origins in the area of “group dynamics”, “human relations research”, and “action research” back in the 1940’s and 50’s. (See the Wikipedia article on OD here). Read the rest of this entry »
Best Recognition and Rewards Programs for the Post-Recession Economy
February 23rd, 2010 by Jeremy Lurey
At Plus Delta Consulting, we are committed to creating a brighter future for those seeking to improve individual, group, and organizational performance as well as those focused on transforming organizations in ways that produce better business results. Broadly speaking, we are part of “OD” (Organization Development), but we also push the boundaries of the field and what many call “new OD” to connect communities of organizational professionals from other arenas. We not only seek but also strive to share new theories and practices that serve the 21st century organization with others. Towards that end, we launched a LinkedIn group called the “Future of Organization Development (OD)” last fall (see http://bit.ly/FutureOD) and regularly participate in other online conversations to facilitate these discussions.
Here is an excerpt of a recent discussion about the Best Recognition and Rewards Programs for the Post-Recession Economy:
[Jeremy Lurey]: A couple weeks ago, I facilitated a great session with a local NHRA (National Human Resources Association) chapter. The topic was Recognition and Rewards programs, and we used a World Cafe (see www.theworldcafe.com) format to bring everyone – and their richly diverse perspectives – into the room. During the World Cafe rounds, groups were asked the following 3 questions:
1. What are the top three MONETARY recognition and rewards approaches that you use in your company?
2. What are the top three NON-MONETARY recognition and rewards approaches that you use in your company?
3. What are the underlying assumptions of your recognition and rewards system, and does the absence of receiving a reward equate to PUNISHMENT?
Provided below are some of the key themes that emerged from the group. I’m curious if this is in line with your experiences or if you have other “best programs” you would recommend.
12 Organizational Idea Starters to Get You “Going Green”
February 16th, 2010 by Samantha Lurey
Many organizations have realized that green business practices provide a competitive business advantage. It’s an opportunity to make a real difference in a way that benefits not only bottom line results, but also fosters stronger employee engagement, improves community relations, and creates a sense of corporate responsibility.
Some companies have integrated their green initiatives into every aspect of their business, and have even resulted in the addition of innovative products and services to boost bottom line results. In most cases, though, it’s not easy to come up with potentially significant contributions that result in a measurable impact to cost or profitability.
Plus Delta Consulting recommends collaborating with all of your stakeholders — employees, customers, vendors, and business partners — to gather input, ideas, and perspectives. Educate your stakeholders about sustainability and the company’s vision, and then involve them so everyone feels like they are contributing to the goal. They will be much more engaged in the process and will be much more likely to participate in any new initiatives.
Whether your organization is looking to implement green initiatives as part of a large-scale transformation, or just at a grassroots level, Plus Delta suggests the following idea starters to… Read the rest of this entry »
FREE 360-Degree Survey Offer Extended Another 30 Days – Act Now and Get Started Today!
February 15th, 2010 by Jeremy Lurey
Due to the popular demand we received from our clients last month, we are extending our New Year’s offer for FREE 360-Degree Leadership Excellence Surveys for anyone who starts a new Executive Coaching program. Plus Delta’s coaching programs range from 6 months of rigorous support to help you and your senior leaders develop the skills you need to ensure the success of your organization to our much more targeted “Quickstart” program. Either way, Plus Delta’s talented executive coaches will help you leverage the tools and insights you need to bridge the gap between more traditional managerial roles and your new responsibilities as business leaders in this post-recession economy. And to make sure these programs deliver long-term sustainable results, we’ll include not only a FREE 360-Degree Leadership Excellence Survey but also a one-year subscription to ThinkBox – one of the most powerful online, on-demand learning and development resources around today – with every program.
Interested in learning more? Ready to invest in yourself and invest in your leaders? With Plus Delta’s Executive Coaching programs, you can improve the performance of an individual leader or an entire executive team. Give us a call at 866.PLS.DLTA (757-3582) or send an email to info@plusdelta.net and get started today. Believe it or not, our Quickstart programs begin at just $1950 per leader, so you don’t want to miss this amazing opportunity!
5 Steps to Improved Performance As You Kickoff the New Year
January 13th, 2010 by Jeremy Lurey
All of us at Plus Delta Consulting have been reflecting on what we will do as we enter the New Year to improve performance in our organization – and with our client organizations. 2009 was a rocky year for many, and I for one am very glad to put it behind me. With that said, I’d be remiss if I simply said, “Thank God it’s over!” without doing any planning for 2010.
As we enter the New Year then, we’d like to recommend 5 simple steps for you to drastically improve performance in your organization. What steps have you taken or do you plan to take as you begin the New Year to produce better results? Please take a moment to comment below and share your own actions and ideas with us and all of our readers. Until then, here’s our list!
1. Plan your future from the future:
If anything was possible for you and your organization in one year from now (or even 10), how would you have the future be? Suspend reality for just a moment, and don’t worry about being practical or even reasonable. Focus on defining your ideal future based on your most important values and longer-term business objectives. And don’t frame this as “fixing” something that already exists or working within your current constraints. Read the rest of this entry »
Have you ever considered the possibility that the language we use in organizations can have a direct impact on the experience of an individual worker or larger group? How many times have you seen individuals or work groups that seem to exude a culture that undermines either their own stated goals or those of the organization as a whole? In what ways do they speak of themselves, their co-workers, and the work itself, and how has this correlated with their success?
Alternatively, have you seen individuals or groups within organizations that seem to “get it?” How do they speak about themselves and others, and what culture tends to form around them and spread to other parts of a larger organization?
Tribal Leadership, written by Dave Logan, John King, and Halee Fischer-Wright, provides a framework from which to understand the various “tribes” in an organization and the cultural stages in which they reside. One of their goals is to educate leaders on how to take a tribe (or set of tribes, if in a larger organization) from one cultural stage to the next, until they align around core values and a noble cause. This is achieved both through providing specific coaching tips and through addressing how a leader and an employee can speak about themselves and others. Read the rest of this entry »
11 Steps to Selecting an Executive or Life Coach
November 16th, 2009 by Samantha Lurey
Credit: malouette via Flickr
As we mentioned in a previous blog post, there are several signs that the recession is starting to lift . Although this is fantastic news, it may leave you wondering your role in this new economy. Are you going to stay at your current job? Do you have the skills that employers will find valuable? Do you want to use the better economy to start something new? Or if you are in an executive position – do you have the skills to lead your organization in the new marketplace? Maybe now is the time to think about hiring an executive or life coach. This individual can help give your skills a tune-up and ensure you are ready for what’s next. So how do you go about selecting such a person? How do you know they will be a good fit? Here are some steps to get you started! Read the rest of this entry »
Does Light Boost Workplace Productivity? Green Offices Increase Business Success
November 13th, 2009 by Cris Hagen
We’ve all heard of the “Hawthorne Effect”, right? Studies done between 1924-1932 at the Hawthorne Works (a Western Electric facility located outside of Chicago) attempted to study the effects of lowering or raising the levels of light in the building on employee productivity. As students of OD, we learned that workers responded with higher productivity levels NOT because of higher or lower levels of light, but primarily because they were being shown some interest by management. In fact, other changes such as maintaining clean work stations, clearing floors of obstacles, and even relocating workstations resulted in increased productivity for short periods of time.
A quick Google search on the impact of environment on productivity brought up several studies on the impact of such things as temperature, visual comfort and view, and office layouts. Once such article cited two cases of note: Read the rest of this entry »
I actually completed my doctoral research on best practices in designing and supporting effective virtual teams back in ’98 (click here for the Cliffs Notes version), and surprisingly not much has changed since then. Read the rest of this entry »
