We’ve all heard of the “Hawthorne Effect”, right? Studies done between 1924-1932 at the Hawthorne Works (a Western Electric facility located outside of Chicago) attempted to study the effects of lowering or raising the levels of light in the building on employee productivity. As students of OD, we learned that workers responded with higher productivity levels NOT because of higher or lower levels of light, but primarily because they were being shown some interest by management. In fact, other changes such as maintaining clean work stations, clearing floors of obstacles, and even relocating workstations resulted in increased productivity for short periods of time.

A quick Google search on the impact of environment on productivity brought up several studies on the impact of such things as temperature, visual comfort and view, and office layouts. Once such article cited two cases of note: Read the rest of this entry »