Has your company ever hired a consulting firm that seemed to stick around the organization far longer than they needed to? Or while they were there, you didn't see any tangible deliverables or any measurable improvements in your organization's performance? These scenarios are not uncommon and they're extremely frustrating.

Chances are, what you really need is to understand what's going on in your organization today, so that you can take immediate action to improve performance tomorrow. Additionally, you probably want to produce quality results NOW, not in six months from now.

In order to improve performance quickly - across the organization - it's essential to understand your current operating state. Understanding today's complex business landscape requires gathering a host of information about the organizational system (Salem, 2002). Gathering this information quickly helps you identify the appropriate solutions that can yield the most immediate results.

To expedite this process, Plus Delta has developed a rapid approach to measuring your organization's health and wellness. As part of this effort, we assess your business environment and perform an extensive analysis of several different performance factors. And with Quick Pulse, we do so effectively within only a few working days! To achieve this objective, we use a variety of proven tools and project accelerators to complete the following activities:

		Executive interviews - Conduct personal interviews with key stakeholders to understand individual perspectives about organizational performance
		Feedback sessions - Facilitate larger focus group sessions to gather specific feedback from employee work groups
		Process analysis - Create high-level process flow diagrams to document standard operating procedures and review basic work functioning
		Climate survey - Administer an online survey to assess organizational climate and quickly gauge employee sentiments about the organization

By utilizing this disciplined approach to assessing organizational health and wellness, Plus Delta can deliver a summary report of key findings and conclusions in 30 days - or less. We then recommend solutions that will improve performance across the organization. Finally, we help you prioritize these recommendations through an implementation roadmap to guide the ongoing initiatives.

Can Plus Delta help improve your organization's health and wellness? To learn more about our Quick Pulse approach, please call Dr. Jeremy Lurey directly at (866) PLS-DLTA or send him an email at jslurey@plusdelta.net. You can also visit the Quick Pulse page of our website for more information.

Note: This feature was originally published and distributed in Plus Delta Consulting’s e-newsletter in October 2005.