Blog Archives

Five Keys To Managing the Human Side of Technology Change: Your System Is Useless If Your People Don’t Use It!

Does this sound familiar? You try implementing a new technology system only to feel like you’re walking across a tightrope juggling 10 heavy balls – of different shapes and sizes – in the air all at once. Even when you

Posted in Change management, Communications, Employee Communications, Enterprise Resource Planning, ERP, Performance Improvement, Return on Investment, ROI, Stakeholder Management, System Implementation, Technology Adoption, Training

Communication 101: Manage the Message Yourself or They’ll Do It For You!

Today’s organizations experience tremendous amounts of change. Whether these changes are prompted by the implementation of new technologies, the redesign of business-critical processes, or simply the introduction of different leadership practices, the people who are most impacted by these changes

Posted in Best Practices, Change Communications, Change management, Communications, Employee Communications, employee engagement, organizational change, Performance Improvement, Resistance, Stakeholder Management

How to Ensure Out of Sight Doesn’t Become Out of Mind

Do you manage a virtual team? Are some – if not many – of your team members based in other sites around the city if not around the country or even around the world? Virtual leadership may not be hard

Posted in Communications, Leadership, Management, Remote Leadership, Remote Management, Remote Workers, Virtual Leadership, Virtual Teaming, Virtual Teams

Plus Delta’s CEO Leads Another HR.com Webinar on Communication Excellence

Nearly 250 people registered for this week’s Performance Management virtual conference hosted by HR.com, the largest social network and online community of HR executives in the world. Plus Delta’s CEO & Chief Architect Dr. Jeremy Lurey has led several webinars

Posted in Communications, Group Workshop, HR.com, Leadership, Learning, Multi-Dimensional Leadership, Professional Development, Webinar

Listening from Possibility Instead of from Judgment

I often find myself quick to speak in conversations, and quite commonly from a place of judgment as if I know all the answers. I regularly share with my clients that I have lots of opinions and am happy to

Posted in Communications, Consulting, Decision-Making, Hearing, Leadership, Listening, Parenting, Wesley Snipes, Woody Harrelson

Top Ten Signs that Your Organizational Change Effort is Already Doomed!

As an expert in successfully implementing positive changes in organizations, I can share some pretty nasty horror stories with you all about organizational changes that have gone awry. Let’s face it. Up to 80% of all organizational changes do fail

Posted in Change management, Communications, Executive Sponsorship, Failure, organizational change, Organizational Change Management, success, System Implementation, Training, Transition

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